FAQs

Photographic Media Types

Any photo can be scanned between these dimensions:
Minimum: 1 x 1 inch
Maximum: 11 x 14 inches

I can scan the following media types:

Cards
Business cards
Photographs
Letters
etc.

I do not scan books, magazines or large newspapers at this time.

I will scan non-paper photographic material such as tintypes, daguerreotypes, etc.
Please contact me regarding these types of materials.

Yes photographs and negatives can be repaired for an additional charge.

Note that not all damaged items can be completely repaired or be scanned properly.

Video Cassette Types

I can digitize VHS, VHS-C, HI-8, DV, and MiniDV at this time.

Videos are hardware upscaled to 1080p .mp4 files and look great on any device.  There will be black bars on the sides of your video when viewed on a widescreen device.  This is due to the fact that the video is not being stretched and are staying in their original aspect ratio.

Photo Albums

I will scan each photo or item in a photo album or scrapbook individually.
Photos must be taken out of the album by the owner before they are scanned.
Please contact me for further information.

Yes I can add a title or caption inscribed on the original slide or photograph for an additional charge. 
The options are:

  1. The filename will have the inscription on it.
  2. A white border around the photo OR a white border on the bottom of the photo with the inscription added to it

What You Get Back

I can burn your files onto a DVD but I recommend bringing your own flash drive. 
Please contact me if you need a flash drive or would like these files burned to a DVD.

Larger orders may require a larger drive.

Please share your files with everyone!

For one calendar year after delivery of the final products all your files will be hosted on a Google Drive account that can be accessed by anyone with the link to it. This provides you and anyone that has the link unlimited downloads.

Pick up and Drop Off

I am located in San Jose, California.  All material is worked on in house solely by me.

Sorry, I will not do mailing of your photos or videos.  This prevents damage or loss of the original memories.